Privacy Policy
Privacy Policy
Last Updated: February 8, 2025 AIWhatsChat, a product of Cybersync Technologies Private Limited (www.cybersync-technologies.com), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data.1. Introduction
AIWhatsChat provides AI-powered WhatsApp automation services to businesses. By using our platform, you consent to the data practices described in this policy.2. Information We Collect
We collect different types of information based on how you interact with AIWhatsChat, including:a. Information You Provide Directly
- Account Information: Name, email, WhatsApp number, business name, and contact details when you register.
- Payment Information: If you subscribe to a paid plan, we collect billing details (processed via third-party payment providers).
- Support Requests: Information shared when contacting our support team.
b. Information We Collect Automatically
- Device and Usage Data: IP address, browser type, operating system, and platform usage statistics.
- Cookies and Tracking Technologies: AIWhatsChat uses cookies to enhance user experience and analyze site traffic.
c. Information from Third Parties
- If you connect AIWhatsChat to external platforms (e.g., WhatsApp, CRM tools), we may collect data required for integration.
3. How We Use Your Information
AIWhatsChat uses collected data for the following purposes:- To provide, improve, and personalize our services.
- To process transactions and manage billing.
- To enhance security and prevent fraudulent activity.
- To communicate updates, offers, and customer support.
- To comply with legal obligations.
4. Sharing of Information
We do not sell, trade, or rent your personal data. However, we may share data in the following cases:- With Service Providers: Third-party vendors assisting with hosting, payments, and analytics.
- For Legal Compliance: If required by law, court order, or regulatory authority.
- With Your Consent: When you authorize integrations or data sharing.
We follow a strict data minimization policy and only collect or disclose the minimum amount of user information necessary to fulfill the intended service or legal obligation.
5. Data Security
AIWhatsChat follows strict security measures to protect user data, including encryption, firewalls, and access controls. While we strive to secure your information, no online platform can guarantee 100% security.6. Data Retention
We retain user data as long as necessary for service provision, legal compliance, and legitimate business purposes. You may request data deletion by contacting aiwhatschat@gmail.com.7. Your Privacy Rights
Depending on your region, you may have the right to:- Access the personal data we hold about you.
- Request Correction of inaccurate data.
- Request Deletion of your data.
- Opt-Out of marketing emails.
